Shipping policy

Shipping Policy

At ZYVÉR Atelier, we want your order to arrive safely and without surprises. We offer complimentary standard shipping on every order across Canada and the United States.

Order Processing

Orders are typically prepared and dispatched within 1–2 business days. Orders placed on weekends or holidays will be processed on the following business day.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow its progress.

Free Shipping

Standard shipping is completely free on all orders across Canada and the United States. No minimum purchase is required.

Express shipping may be available for an additional charge. Available options, rates, and estimated delivery times will be displayed at checkout.

Estimated Delivery

Orders are typically delivered within 3–5 business days after dispatch.

Delivery estimates may occasionally be affected by holidays, weather, carrier delays, or other circumstances outside our control. If there is an issue with your shipment, our team will be happy to assist you.

Lost, Delayed, or Damaged Packages

If your package is delayed, arrives damaged, or appears to be lost, please contact us as soon as possible. We will review the situation and work with you and the shipping carrier toward a resolution.

Contact Us

If you have any questions about shipping or an existing order, our team is happy to assist. We aim to respond within one business day.

Email: info@zyver.ca
Customer Support: 1-888-579-9837